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Privacy & Security

Your patient.
Your data.

Health information deserves exceptional care. NivaCare is designed to protect patient privacy, limit access to legitimate purposes and keep clinicians and healthcare organisations in control of the information entrusted to them.

NivaCare connected clinical workspace with protected patient context
Patient information is not a product

Privacy built into connected care.

NivaCare does not sell personal health information or disclose identifiable clinical information to advertisers or unrelated commercial data brokers.

01

No sale or advertising use

Identifiable clinical information is not used for targeted advertising or treated as a commercial product.

02

Consent-aware access

Access is limited to authorised people and permitted purposes, with patient consent applied where required.

03

Purpose-limited processing

Information is processed for legitimate care, service, integration and legal purposes under appropriate controls.

Controlled and accountable

Safeguards across every handoff.

Connected care should not mean uncontrolled access. NivaCare is designed so information and actions remain protected, reviewable and traceable.

01

Protected service delivery

Necessary providers and integrations operate under confidentiality, contractual and data-protection safeguards.

02

Traceable accountability

Access and workflow actions are designed to remain controlled, reviewable and auditable.

03

Clinicians stay in control

AI-supported work remains subject to appropriate human review, permissions and clinical responsibility.

Professionally drafted safeguards

Privacy measures shaped with specialist training.

NivaCare’s data privacy and security measures have been shaped by Harvard-certified professionals, including Dr. Sowmya Ramaswamy, a Harvard-certified Data and Privacy Officer, to support responsible healthcare service delivery.

P

Privacy by design

Privacy considerations are incorporated into product, workflow and access decisions.

S

Security by design

Technical and organisational safeguards are considered across connected workflows and integrations.

R

Rights and transparency

The full Privacy Policy explains collection, use, disclosure, retention and available privacy rights.

Read the complete privacy details.

Review the legal Privacy Policy for scope, rights, disclosures and jurisdiction-specific information.

Open the privacy policy ↗